Princess Nabila
Princess Nabila Phinisi
Booking terms for Princess Nabila: deposit, cancellation and substitution
Updated 12 October 2026
To book Princess Nabila you pay a 50% deposit, and the rest follows 30 days before departure. Cancelling 60 days or more ahead returns 50%, and 30 to 59 days returns 25%. If the boat cannot sail, you receive a replacement phinisi of equal or higher class on your dates, or a refund within 14 days.
Who the contract is with
Your contract is with PT Komodo Explorer Indonesia, NIB 1805260128363. These terms cover every booking made through this site, an open-trip cabin or a private charter alike.
The quote and the invoice are part of the contract. They name the boat, the dates, the head count and what is included. Where they apply, they also show park tickets, a guide, documentation and tipping as separate or excluded lines.
Indonesian law governs the booking, including the Indonesian Commercial Code (KUHD) for charters, together with the international maritime standards that apply to the boat. Any dispute is settled through the Indonesian courts.
Deposit, balance and payment
Booking takes a 50% deposit. The rest of the fare is paid 30 days before departure, and anyone booking inside that window pays everything at once. Prices include 11% VAT.
You can settle by bank transfer in rupiah or through a payment link for cards. Wise, Revolut, PayPal, QRIS and Alipay are accepted too, and WeChat Pay runs through a payment partner. PayPal carries a 7.2% fee, and the invoice shows the fee on the card link before you pay. One invoice goes to the organiser.
Names and passports follow one rule. The head count and the kinds of cabin are fixed in the quote before the deposit, because the head count sets the price. The rooming list with names, and the passport or ID details of every guest, reach us with the balance. The last day we accept them is 7 days before sailing, since the boarding pass must match them.
| Deposit | 50 percent of the total |
| Balance | 30 days before |
| Bookings inside 30 days pay in full | |
| Children | Under 3 free, accompanied by a parent |
| Prices include 11 percent VAT · Passport details 7 days before sailing |
Cancelling and moving a date
The refund depends on how many days separate your cancellation from departure. At 60 days or more you get back 50% of what you paid, at 59 to 30 days 25%, and with fewer than 30 days nothing is returned. The table below shows the same tiers.
Moving a date 30 days or more before departure costs nothing, subject to availability. From 29 down to 14 days the fee is IDR 500,000. With 13 days or fewer left, the move counts as a cancellation and the refund follows the tier that fits.
Travel insurance is not included in any fare. We strongly advise a policy that covers trip cancellation, medical evacuation and belongings, because it is the only cover for the part of a cancelled booking that these tiers do not return.
| Notice | Refund |
|---|---|
| 60 days or more | 50 % |
| 30 to 59 days | 25 % |
| 29 days or less | 0 % |
| Notice | Fee |
|---|---|
| 30 days or more | Free |
| 14 to 29 days | IDR 500,000 |
| 13 days or less | Treated as a cancellation |
If we cancel the trip, you receive 100 percent back · Refunds are paid within 14 days.
If the boat cannot sail
Our substitution guarantee covers a sailing that cannot go ahead, whether the cause is an engine failure or an order from the harbour or park authority. You receive a replacement phinisi of equal or higher class on the same dates, at no added cost. The alternative is a refund of everything you paid, returned within 14 days. A booking that we cancel is refunded in full.
On the day, the captain decides the route. Sea conditions, weather, volcanic activity or an instruction from the harbour authority can change the stops, and safety comes first. A changed route costs you nothing extra.
Any event outside these cases is handled one booking at a time, and we tell you what applies to yours.
Children, conduct and the fare
- Children under 3 travel free, which means ages 0 to 2, with a parent or guardian. From age 3 the full price applies. The rail around the sun deck is low, so a child on the roof needs an adult beside them.
- The fare covers what the cabins page, the charter page and your invoice list. It leaves out flights, hotel nights, park tickets and ranger, tipping, personal expenses and insurance. Neither the local guide nor photo and video documentation comes with a private charter. Each is quoted on request.
- Conduct that endangers the vessel, the crew or the ecosystem of the national park ends the charter at once, with no refund.
Names on the passenger list must match the passports. A mismatch can stop a guest at the pier.
Prices, 2027 and consent
The prices on this site come from the boat's printed rate cards, and the site carries two: the current list and the 2027 booklet, which covers January to July 2027. Later 2027 dates are confirmed in writing before any deposit. A rate revised before the balance date is announced to you first, and you may leave the booking without a fee.
Marketing consent is separate from the booking. If you give it, we share one-way hashed identifiers, your email or phone number, with Google and Meta, solely to measure whether our advertising worked. Declining or withdrawing at any time changes nothing about your booking, the service or the price. The privacy page gives the detail.
Ask your questions before you pay, on WhatsApp.
FAQ
Which law governs my booking?
The law of the Republic of Indonesia, including the Indonesian Commercial Code (KUHD) for charters, together with the international maritime standards that apply to the boat. Disputes are settled through the Indonesian courts and not abroad.
When must names and passport details reach you?
With the balance, 30 days before departure, and the last day we accept them is 7 days before sailing. Sending them with the balance leaves time to correct a name that does not match its passport, which is the check made at the pier.
Can I cancel without charge if the price changes?
For dates beyond the printed rate cards, the rate is confirmed before any deposit is taken. If it is revised before the balance date, we tell you first and you may leave the booking without a fee. A late price change never traps you.
Does behaviour on board affect my refund?
Yes. Conduct that endangers the vessel, the crew or the ecosystem of the national park ends the charter at once. No refund is due once a charter is ended for that reason, so brief your group before boarding.
Check availability — Princess Nabila
Princess Nabila sails with its own crew, and PT Komodo Explorer Indonesia handles the booking, the payment and the trip file.